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Privacy PolicyThis Privacy Policy describes how Phoenix Technologies (referred to as "the Company" or "Phoenix Ecom") ("we", "our", "us") collects, uses, and shares information when you use phoenixautomation.in (the "Site"). Table of Contents 1. Introduction 2. Information We Collect 3. How We Use Your Information 4. Cookies & Tracking 5. Sharing & Disclosure 6. Data Security 7. Data Retention 8. Your Privacy Rights 9. Links to Third-Party Sites 10. Children's Privacy 11. Changes to This Policy 12. Contact Us 1. Introduction Welcome to Phoenix Automation. We value your privacy and are committed to protecting personal information processed through our Site. By using the Site, you agree to the practices described in this policy. 2. Information We Collect a) Information You Provide Name, email address, phone number. Billing and payment details for course purchases. Content you submit in forms, sign-ups, support, or communities (e.g., Telegram/Q&A calls). b) Automatically Collected IP address, device and browser details, pages visited, and usage patterns. Cookies and similar technologies (see “Cookies & Tracking”). c) From Third Parties Payment processors and analytics/service providers may share limited data needed to operate the Site. 3. How We Use Your Information Register and manage accounts, process enrollments and payments. Deliver course content, confirmations, updates, and support. Improve, personalize, and secure the Site and services. Administer communities (e.g., Telegram) and Q&A sessions. Analyze usage for performance, troubleshooting, and optimization. Comply with legal obligations and enforce terms. 4. Cookies & Tracking We use cookies and similar technologies for session management, preferences, and analytics. You can control cookies through your browser settings; disabling certain cookies may limit functionality. 5. Sharing & Disclosure We do not sell or rent personal data. We may share information: With service providers (e.g., payment gateways, analytics, hosting) under confidentiality obligations. To comply with law, legal processes, or to protect rights, safety, and security. In business transfers (e.g., merger/acquisition), with protections consistent with this Policy. 6. Data Security We employ reasonable administrative, technical, and physical safeguards. However, no method of transmission or storage is 100% secure. 7. Data Retention We retain personal data as long as your account is active or as needed to provide services and meet legal, accounting, or reporting requirements. 8. Your Privacy Rights Depending on your location, you may have rights to access, correct, update, or delete your personal data; object to or restrict processing; and request data portability. To exercise these rights, see “Contact Us”. 9. Links to Third-Party Sites Our Site may link to external sites (e.g., Telegram, payment processors). We are not responsible for their privacy practices or content. 10. Children’s Privacy We do not knowingly collect data from children under 13. If you believe a child has provided personal data, please contact us to request deletion. 11. Changes to This Policy We may update this Policy from time to time. The revised version will be posted on this page with an updated effective date. 12. Contact Us Questions or requests regarding this Policy: Email: phoenixtechnologies2022@gmail.com Website: https://www.phoenixautomation.in